The Norcool products are built for many years of reliable use. To ensure their long life, we recommend you read the user guide very carefully; this informs you of how to best treat and use your Norcool product.       General questions General questions on our products, accessories, prices, service etc can be sent to:   Australia - http://www.vivaten.com.au   Belgium - http://www.adek.be   Belgium - http://www.bepa.be   Denmark - http://www.witt.dk   Finland- http://www.norcool.fi   Germany - http://www.coolgiants.de   Holland- http://www.adek.be   Norway - http://www.norcool.no   Russia - http://www.electromir.com   Sweden- http://www.norcool.se   UK - http://www.thamesrefrigeration.co.uk